Privacy Policy

PRIVACY POLICY

Last Updated: 01/01/2025

1. Introduction

Welcome to Royax s.r.o. (“Royax,” “we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and disclose personal data when you visit or use our website, royax.eu (the “Website”), or when you otherwise interact with us.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or otherwise provide us with your personal data.

2. Data Controller

For the purpose of applicable data protection laws, the Data Controller is:

Royax s.r.o.

Újezdská 310

257 44 Netvořice

Czech Republic
Email: info@royax.eu
Phone: +420 606 041 437

Should you have any questions or concerns about this Privacy Policy, please contact us using the details above.

3. Definitions

“Personal Data” means any information relating to an identified or identifiable natural person (e.g., your name, email, address).
“Processing” means any operation or set of operations performed on Personal Data (e.g., collection, use, storage, disclosure).
“Controller” is the entity deciding how and why Personal Data is processed (Royax s.r.o.).
“Processor” is a third party that processes Personal Data on behalf of the Controller.

4. Types of Personal Data We Collect

Information You Provide Voluntarily
- Contact Information: such as your name, email address, telephone number, or mailing address when you fill out forms, sign up for newsletters, or contact us.
- Account Data (if applicable): username, password, or other data you provide when creating an account on our Website.
- Communication Data: any information contained in your messages or inquiries to us, including request details and date/time of communication.
Information We Collect Automatically
- Technical Data: IP address, browser type, operating system, geographical location, and other technical information collected through cookies, web beacons, or similar technologies.
- Usage Data: pages viewed, links clicked, time spent on the Website, and other interaction details.
Cookies and Similar Technologies
- We use cookies, log files, pixel tags, and other tracking technologies to automatically collect certain information. For more details on how we use cookies, refer to our Cookie Policy (if you have a separate page).

5. Legal Bases for Processing

We will only process your Personal Data where we have a valid legal basis, such as:

Consent: You have given clear consent for us to process your data for a specific purpose (e.g., email newsletter).
Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
Legal Obligation: We need to process your data to comply with a legal or regulatory obligation.
Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests (e.g., to prevent fraud, maintain security, or improve our services).

6. How We Use Your Personal Data

We may use your Personal Data for the following purposes:

Provision of Services: To operate, maintain, and provide features on our Website or deliver products and services you request.
Customer Support: To respond to inquiries, assist with issues, and improve user support.
Communication: To send you service updates, administrative messages, and other non-marketing communications.
Marketing and Newsletters: Where lawfully permitted, to provide you with promotional emails, newsletters, or other messages about our products, services, or events. You can opt out at any time.
Analytics: To monitor and analyze usage patterns, trends, and user behavior to improve Website functionality and user experience.
Compliance and Protection: To comply with legal obligations, protect our rights, and prevent fraudulent activities or misuse of our Website.

7. Disclosure of Personal Data

We may share your Personal Data in the following circumstances:

Service Providers and Processors
We may disclose Personal Data to trusted third-party vendors and service providers (e.g., hosting providers, payment processors, analytics services) who process data on our behalf. These parties are contractually obligated to handle your data securely and confidentially and to use it solely for the agreed-upon purpose.
Legal Compliance and Protection
We may disclose Personal Data when required by law, court order, or other governmental authority, or where we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or third parties.
Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or other similar transactions, your Personal Data may be transferred to a third party as part of the transaction. We will notify you of such transfers and any different privacy policy that may become applicable.
Consent
We will share Personal Data with third parties only when you have provided specific consent to do so.

8. International Data Transfers

Should the processing of your Personal Data involve transferring it outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

Adequacy decisions issued by the European Commission;
Standard Contractual Clauses approved by the European Commission;
Binding Corporate Rules;
Other lawful transfer mechanisms.

You can request further information on the appropriate safeguards by contacting us at [Contact Email].

9. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. After the retention period, we will securely delete or anonymize your Personal Data.

10. Your Rights

Under the GDPR and other applicable data protection laws, you have certain rights regarding your Personal Data:

Right of Access
You can request confirmation of whether we process your Personal Data and obtain a copy of the data we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete Personal Data.
Right to Erasure (“Right to be Forgotten”)
You can ask us to delete or remove your Personal Data under certain circumstances (e.g., it is no longer necessary for the purpose it was collected).
Right to Restrict Processing
You can request the restriction of the processing of your Personal Data in certain situations (e.g., pending verification of data accuracy).
Right to Data Portability
You can request to receive your Personal Data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller.
Right to Object
You can object to our processing of your Personal Data for direct marketing or any processing based on legitimate interest if your rights override our interests.
Right to Withdraw Consent
Where the legal basis for our processing is your consent, you may withdraw consent at any time without affecting the lawfulness of processing before the withdrawal.

To exercise any of your rights, please contact us at [Contact Email]. We will respond to valid requests within one month or as required by law.

11. Security Measures

We have implemented appropriate technical and organizational measures to protect your Personal Data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Despite these efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Cookies Policy

We use cookies and similar tracking technologies to collect and use Personal Data about you. This may include storing cookies on your device. For more information about the types of cookies we use, why we use them, and how to manage your cookie preferences, please refer to our Cookie Policy.

13. Children’s Privacy

Our Website is not directed to children under the age of 16. We do not knowingly collect Personal Data from children. If you become aware that your child has provided us with Personal Data, please contact us immediately. We will delete such information promptly in accordance with applicable laws.

14. Links to Third-Party Websites

Our Website may include links to other websites or services not operated by Royax. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data handling practices. When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Significant changes may be announced via email or by posting a notice on our Website. We encourage you to periodically review this page for the latest information on our privacy practices.

16. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:

Royax s.r.o.
Újezdská 310